| 1 |
Team |
20% |
Ensure recruitment of required number of team members to avoid vacant capacity |
4% |
8 |
0.32 |
|
8 |
0.32 |
|
| |
Ensure target man-months are achieved |
4% |
10 |
0.4 |
Target Completed in 2 Months. |
10 |
0.4 |
Maintain the same standards. |
| Induction and initial product training of new joiners. |
4% |
8 |
0.32 |
|
8 |
0.32 |
|
| Mentoring, Handholding and Join Calls with new joiners. |
4% |
6 |
0.24 |
|
8 |
0.32 |
|
| Retention of employees |
4% |
10 |
0.4 |
|
10 |
0.4 |
|
| 2 |
Financial |
20% |
Meeting Annual Branch Target of 10 crore |
5% |
8 |
0.4 |
Sales of 9 crores achieved. |
8 |
0.4 |
|
| |
Meet Product Wise Sales Targets of 2 crore earch. |
5% |
10 |
0.5 |
|
8 |
0.4 |
|
| Ensure 95% renewals. |
5% |
8 |
0.4 |
Renewal Rate is 80% |
7 |
0.35 |
Improvement to be done on client communication for retention rate. |
| 100% collection of sales. |
5% |
6 |
0.3 |
Sales collection of 70% |
6 |
0.3 |
|
| 3 |
Customer |
20% |
Ensure Pre-sales, sales and post sales quality services to clients.` |
5% |
10 |
0.5 |
|
8 |
0.4 |
After-sale service must improve. |
| |
Maintain Good relations with the top brass pf the professional community. |
5% |
8 |
0.4 |
|
10 |
0.5 |
|
| Internal customers relations management. |
5% |
10 |
0.5 |
|
8 |
0.4 |
|
| Customer retention. |
5% |
8 |
0.4 |
Customer retention rate increased by 10% |
8 |
0.4 |
|
| 4 |
Business Promotion |
20% |
Esnure minimum 1 seminar participation in a quarter |
10% |
6 |
0.6 |
Working on to schedule more seminars. |
6 |
0.6 |
|
| |
Marketing and other related activities to promote business |
10% |
10 |
1 |
|
8 |
0.4 |
Business promotion on digital platform needs improvements. |
| 5 |
Process Management |
20% |
Ensure Proper billin gprocess followed |
5% |
6 |
0.3 |
|
8 |
0.4 |
|
| |
Ensure Payroll attendance process |
5% |
10 |
0.5 |
|
10 |
0.5 |
|
| Call Sheet, Demo Calls and Daily Sales report process. |
5% |
6 |
0.3 |
|
8 |
0.4 |
|
| Overall process fullfillment. |
5% |
10 |
0.5 |
Working on the improvements. |
10 |
0.5 |
|
| Total |
100% |
|
|
|
8.28 |
|
|
7.71 |
|