Performance Appraisal Management System

Mudit Duggal

Payroll Department (Project Manager )

Manager Rating Process

Sr. No. KRA KRA Weightage KPI KPI Weightage Employee Manager
Rating Score Remarks Rating score Remarks
1 Team 20% Ensure recruitment of required number of team members to avoid vacant capacity 4% 8 0.32   8 0.32  
  Ensure target man-months are achieved 4% 10 0.4 Target Completed in 2 Months. 10 0.4 Maintain the same standards.
Induction and initial product training of new joiners. 4% 8 0.32   8 0.32  
Mentoring, Handholding and Join Calls with new joiners. 4% 6 0.24   8 0.32  
Retention of employees 4% 10 0.4   10 0.4  
2 Financial 20% Meeting Annual Branch Target of 10 crore 5% 8 0.4 Sales of 9 crores achieved. 8 0.4  
  Meet Product Wise Sales Targets of 2 crore earch. 5% 10 0.5   8 0.4  
Ensure 95% renewals. 5% 8 0.4 Renewal Rate is 80% 7 0.35 Improvement to be done on client communication for retention rate.
100% collection of sales. 5% 6 0.3 Sales collection of 70% 6 0.3  
3 Customer 20% Ensure Pre-sales, sales and post sales quality services to clients.` 5% 10 0.5   8 0.4 After-sale service must improve.
  Maintain Good relations with the top brass pf the professional community. 5% 8 0.4   10 0.5  
Internal customers relations management. 5% 10 0.5   8 0.4  
Customer retention. 5% 8 0.4 Customer retention rate increased by 10% 8 0.4  
4 Business Promotion 20% Esnure minimum 1 seminar participation in a quarter 10% 6 0.6 Working on to schedule more seminars. 6 0.6  
  Marketing and other related activities to promote business 10% 10 1   8 0.4 Business promotion on digital platform needs improvements.
5 Process Management 20% Ensure Proper billin gprocess followed 5% 6 0.3   8 0.4  
  Ensure Payroll attendance process 5% 10 0.5   10 0.5  
Call Sheet, Demo Calls and Daily Sales report process. 5% 6 0.3   8 0.4  
Overall process fullfillment. 5% 10 0.5 Working on the improvements. 10 0.5  
Total 100%       8.28     7.71  

Sr. no. Employee Achievements
1 Organized a seminar over the Payroll Software and its Advantages.
 
Employee Overall Remark
I would require a training on the sales calls as well as the demo, So that I can better myself on the above KRA’s for future year.
 
Manager Overall Remark
I suggest the employee should have some learning classes on communication with the client.
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